MURFEST (M) SDN BHD , “ MURFEST” collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website.

We collect information about you when you:

We may supplement the information we collect about you with information we receive from other external agencies. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.


To ensure that our websites function properly, we sometimes store small data files known as cookies on computers or mobile devices. A cookie is a simple text file that is stored on your computer or mobile device by a web server. Only the server that creates the cookie can retrieve or read the cookie’s contents. Each cookie is unique to your web browser or mobile application. Cookies usually contain an identifier, the site name and some numbers and characters. Cookies allow websites to store data, such as your user preferences or the contents of your shopping basket.

Most large websites or internet service providers enable cookies in order to improve their user experience. Cookies allow websites to remember users, either for a single visit (using a session cookie) or for repeated visits (using a persistent cookie). Cookies allow websites to store settings, such as language, font size and other viewing preferences for your computers or mobile devices. This means that user preferences do not need to be re-configured on each visit. If a website does not use cookies, it will treat its users as new visitors each time they open a page. For example, if you log in on a website and move to another page, the website would not recognize you, and you will be logged out again.

We do not use cookies for any purposes other than those specified in this Policy. You can manage or delete cookies according to your preferences. For more information, see can clear all cookies stored on your computer and most web browsers can be configured to block cookies. However, if you do so, you may have to manually change your user settings every time you visit our websites. For more information on how to change your browser settings, please visit the following links:


MURFEST has endeavored to take all reasonable measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your information.

You shall ensure that all personal details provided to MURFEST are accurate at the point of submission and that MURFEST is kept abreast and updated of any change in your personal details. If for any reason you believe that your personal information lodged with MURFEST either throughl website or otherwise is inaccurate or if you would like to amend and reconfirm your personal information or you would like to access to your information, you may do so by contacting us at


MURFEST will use your information to provide and personalize its service wherein, it will be used for the following purpose:

The purposes here are not intended to be exhaustive and MURFEST shall exercise its discretion it deems fit in the use of your personal data in accordance to law. MURFEST may use your information to send you offers and news about MURFEST products and services which it thinks may be of interest to you of which you may contacted by post, email, telephone or fax for these purposes.

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.


Unless you indicate otherwise, we may contact you:

Should you choose to opt out from receiving any marketing and promotional information, please contact our Guest Experience Manager at


Your information will only be used internally by MURFEST and within MURFESTs affiliates and group of companies.
MURFEST will never disclose or pass your personal data to anyone else except for the purpose as stated in this Policy or as required by law. We may also use and disclose information in aggregate (so that no individual customers are identified) for purpose of marketing, promotional, strategic development, research and customer care.


MURFEST will keep any personal data you provide us as long as there is a reason to do so, for instance to satisfy the law or regulations, or to protect MURFEST’s interests. If not, then we will destroy it by purging it from our electronic, manual, and other filing systems according to our internal procedures and policies.


MURFEST reserves the right to amend this Policy any time without prior notice. You are responsible for regularly reviewing this Policy. Continued use of MURFEST Website shall constitute your consent to such changes.

If you have any queries with regards to this Policy, please contact us at or visit us at